When Encore Heating says they offer 24 hour service. They Mean it!!! The service Technician Jon arrived with a smile on his face at a time that was not so reasonable! He gave us a series of options to fix the problem and great advice. The pricing is competitive, the service far exceeded expectations. From the initial phone call, to the end of the visit, we felt more than comfortable having this outfit in our home and will indeed be using and referring them to family and friends!!