Encore heating and air is simply the best! John was so helpful in figuring out what was wrong with our air conditioner and even though it resulted in us having to purchase a new one, there was no pressure what so ever and we were able to make a comfortable decision on if we wanted to make the fix or get a new one. They were able to get the air conditioner the same day and replace it within a few hours. Couldn’t be happier with the service they provided! Will go to them for all future services.